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Our Quality


Dosher Memorial Hospital is proud of its focus on quality care. Dosher has among the lowest post-operative infection rates in the State of North Carolina, has received, has received national respiratory care quality awards, and has the distinction of full accreditation in all of its diagnostic imaging modalities.

Recent Awards and Designations


Dosher Recognized with America's Best Hospitals for Joint Replacement Award™
Superior clinical outcomes in knee and hip replacements.

Dosher Memorial Hospital was recently recognized as one of Healthgrades® America's100 Best Hospitals for Joint Replacement in 2021™. This designation was based on Healthgrades' evaluation of hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Dosher's comprehensive orthopedic and joint replacement program includes a full spectrum of care which provides classroom education for patients prior to surgery, a fully mapped out physical therapy program which begins with bedside consultation, and an inpatient skilled nursing option for patients who need extended care for their recovery.

Dosher Earns ISO 9001 Quality Certification for Healthcare

Dosher Memorial Hospital has recently earned their ISO 9001:2015 certification. The ISO 9001 standard is a quality management certification which promotes adaptation of a process approach and demonstrates commitment to consistency, continual improvement, and patient satisfaction. The ISO 9001 standard for healthcare provides a model for a quality management system which focuses on the effectiveness of clinical, business, and support processes to ensure that high quality care is provided.

Dosher was awarded the certification by DNV, an independent certification, assurance and risk management provider. DNV has worked with Dosher since 2018 as their hospital's accreditation body,

which, through annual independent assessments, ensures the safety of hospitals to participate in Medicare and Medicaid programs. The DNV accreditation process for hospitals is based on the ISO 9001 quality management system, with a focus on continuous improvement of quality to enhance ability to consistently deliver care that meets patient needs.

Dosher Receives 2020 Press Ganey Guardian of Excellence Award®

Dosher Memorial Hospital and Medical Clinics have been named 2020 Guardian of Excellence Award® winners by Press Ganey, in three separate areas.

Guardian of Excellence for Patient Experience in our Emergency Department
Guardian of Excellence for Patient Experience in the Dosher Medical Practices
Guardian of Excellence for Quality for hospital services

The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance in the area in which they have been recognized.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% for each reporting period during the course of one year.

Dosher Wound Care Center Recognized as Center of Distinction

For the fifth year in a row, the Wound Care Center at Dosher Memorial Hospital has been recognized as a Center of Distinction. The criteria for this recognition requires achieving or exceeding outstanding clinical and operational results, including patient satisfaction rates higher than 92 percent and a heal rate of 92 percent in less than 28 median days to heal.

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