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Press Ganey, a national healthcare organization, named Dosher Memorial Hospital a 2020 Guardian of Excellence Award® winner, a nationally-recognized symbol of achievement in health care, for Patient Experience in our Emergency Department. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance in the area in which they have been recognized.


Emergency Services


Our Emergency Department (ED) offers around-the-clock care, with 11 patient care units and a triage suite. Our expert team of physicians and nurses has been recognized for both patient satisfaction—90th percentile or higher nationally—and quality outcomes.

Services offered:


For patients who are seriously injured, Dosher's ED staff works in partnership with the regional trauma center at New Hanover Regional Medical Center to facilitate transfer and treatment when appropriate.

All full-time registered nurses are BLS, ACLS, and PALS certified.

Dosher's ED staff participates in RACE-STEMI protocols.

The ED staff is well versed on disaster procedures and protocol. The hospital is an ongoing participant in multiple area-wide disaster preparedness drills annually.



Dosher's Emergency Department offers specialized services for victims of sexual assault. A Sexual Assault Nurse Examiner (SANE) is an RN with specialized training in the care and treatment of survivors of sexual assault. The SANE nurses at Dosher are responsible for preserving the dignity of the patient and for collecting forensic evidence. They also may be called to testify as an expert witness in court cases.

The Emergency Department at Dosher was the recipient of the Southeastern Regional Advisory Committee Trauma Services Award in 2015 and several times in prior years.

ED physicians have extensive training in various aspects of emergency medicine and most have been on staff at Dosher for more than 10 years.


Dr. Joseph Hatem
Medical Director

Dr. Mark Batts

Dr. John Burdette

Dr. Richard Carley

Dr. Steven Wilson

For more information about emergency services at Dosher, call 910-457-3925.

For minor injuries and illnesses, please consider using our Convenient Care at the Dosher Wellness Center, 3009 Medical Plaza Lane, Southport. Convenient Care is open M - F, 8:00 am - 6:30pm. Same day appointments are available, however, due to current safety precautions, we ask that patients call ahead. Contact the Convenient Care staff at 910-454-4732.

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